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Premium and Business suite plans can be shared with a team. Everyone uses the same credit pool in every app of the suite, and you get one bill.

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How seats work

  • Each seat is one person, including you. Each seat adds its monthly credits to the shared pool.
  • Premium starts at 1 seat. Business starts at 3 seats.
  • Adding seats is charged right away to the card on file, only for the time left in your current billing period. The extra credits are added straight away.
  • Removing seats takes effect immediately, with no refund for the current period. You can’t go below the number of people on the team.
To change seats, open the dashboard, go to Billing, set the number under Seats and click Confirm and pay (or Confirm when removing).

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Invite teammates

1

Open the Team page

Sign in to the dashboard and click Team.
2

Send an invite

Under Invite teammates, enter their email and click Send invite. If all seats are taken, add a seat first.
3

They accept

They get an email with a link. They sign in with that same email and accept. The invite expires after 14 days; you can revoke it before then.
4

They start using it

They open any app in the suite and sign in with the invited email. The app picks up the team plan by itself.
Invites can go to any email address, including a teammate’s personal Gmail or Outlook address.

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Let colleagues join with their company email (Business)

On Business, you can turn on Join by company email on the Team page and enter your company domain (for example company.com). Anyone who signs in with an email at that domain joins your team automatically, as long as a seat is free.
  • It must be your own company domain, the same as the team owner’s email.
  • Public email domains like gmail.com or outlook.com can’t be used.

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Roles

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Leaving a team

Members can leave at any time: in the dashboard, go to Team (or Settings) and click Leave team. Your apps go back to your own plan, or the free plan. The owner can’t leave their own team. To stop paying for it, cancel the plan.

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Common questions

A team plan covers one suite. If your team uses both, each suite needs its own plan. A person can be on one Microsoft 365 team and one Google Workspace team.
Make sure they’re signed in to the app with the exact email that was invited. Then close and reopen the app.
Credits are shared, so heavy use by one person affects everyone. The owner can buy top-up credits under Billing, add seats, or upgrade to Business for a bigger allowance per seat.
Yes. When a team’s plan ends, its members can buy their own plan from the pricing page. If the team is still active, leave it first on the Team page.