Why Pin the Add-in?
By default, the CoreGPT AI panel closes when you navigate away from an email. Every time you open a different email, you need to reopen it manually. When you pin the panel, it stays open as you move through your inbox. The Selected email context updates automatically each time you click on a new email — so the AI always has the current message ready without any extra steps. Benefits of pinning:- Panel stays open across all emails
- Selected email context refreshes automatically on every switch
- No need to reopen the add-in each time
- Faster workflow when processing multiple emails in a row
How to Pin — Outlook on the Web
1
Open any email
Click on an email in your inbox to open it.
2
Open CoreGPT AI for Outlook
Click the CoreGPT AI for Outlook icon in the toolbar or apps bar at the top of the email.
3
Pin the panel
Click the pin icon (📌) in the top-right corner of the panel. The icon will turn solid/highlighted to confirm it is pinned.
4
Navigate freely
Click through your inbox. The panel stays open and the selected email updates with each click.
How to Pin — New Outlook (Desktop)
1
Open any email
Click on an email to open it in the reading pane.
2
Open CoreGPT AI for Outlook
Click the CoreGPT AI for Outlook icon in the ribbon or the apps menu.
3
Pin the panel
In the add-in panel, click the pin icon (📌) to keep it open. Once pinned, the panel will remain visible as you switch emails.
How to Pin — Classic Outlook (Desktop)
1
Open any email
Double-click an email to open it in its own window, or select it in the reading pane.
2
Open CoreGPT AI for Outlook
In the ribbon, click CoreGPT AI for Outlook under the Home or Message tab.
3
Pin the panel
Click the pin icon (📌) at the top of the task pane to pin it. The pane will now stay visible as you navigate.
Frequently Asked Questions
Does pinning affect performance?
Does pinning affect performance?
No — the panel stays open but only processes a new email when you send a message to the AI.
Will the pin setting be remembered?
Will the pin setting be remembered?
Yes. Once pinned, Outlook remembers the preference and the panel opens automatically the next time you open Outlook.
How do I unpin it?
How do I unpin it?
Click the pin icon again in the panel header to unpin. The panel will return to its default behavior and close when you navigate away.
Next Steps
Selected Email Context
See exactly what the AI receives when you have an email open.
Back to Outlook features
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