Documentation Index
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What Is the Selected Email?
When you open an email in Outlook, CoreGPT AI for Outlook automatically reads it and shows a Selected email indicator in the chat input area. This means the AI already has your email loaded as context — you can ask questions about it without copying and pasting anything. The indicator appears as a badge showing a preview of the email body. Hover over it to see the full content.What the AI Receives
When you send a message with an email selected, the AI receives:- Subject — the email subject line
- From — sender name and email address
- Date — when the email was sent
- Body — the full plain-text body of the email
How to Use It
You don’t need to do anything special — just open an email in Outlook and the context is picked up automatically. Example requests you can make:- “Summarize this email in 3 bullet points”
- “Draft a professional reply”
- “What action items does this email contain?”
- “Translate this to French”
- “What is the sender asking for?”
Switching Between Emails
When you switch to a different email, the selected email context updates automatically — but only if the add-in panel is pinned open. Without pinning, the panel closes when you navigate away and you need to reopen it each time. With pinning, the context refreshes as you click through your inbox.Learn how to pin the add-in
Keep the panel open across all emails with one click.
Frequently Asked Questions
What if no email is open?
What if no email is open?
If no email is selected or open, the indicator won’t appear. You can still use the AI chat — it just won’t have email context unless you describe the situation yourself.
Does the AI read my email automatically without me asking?
Does the AI read my email automatically without me asking?
The email content is only sent to the AI when you send a message. Opening an email does not trigger any AI processing on its own.
Can I ask about emails without selecting one?
Can I ask about emails without selecting one?
Yes — with a Premium plan, the AI agent can search your inbox and read emails on your behalf using Microsoft Graph. You can ask things like “What unread emails need my attention?” without having a specific email open.