Documentation Index
Fetch the complete documentation index at: https://help.coregptapps.com/llms.txt
Use this file to discover all available pages before exploring further.
Where is the CoreGPT icon?
The add-in is already installed — you just need to find the icon. It lives in the Outlook toolbar when you have an email open.
The icon only appears when you have an email open — it won’t show in your inbox list view.
Open the add-in
- Outlook on the Web (OWA)
- New Outlook (Desktop)
- Classic Outlook (Desktop)
Your first action — Summarize a thread
Once the panel is open:
Can’t find the icon?
The icon isn't showing in the toolbar
The icon isn't showing in the toolbar
The icon only appears when an email is open. Make sure you’ve clicked on an email to open it — it won’t appear in the inbox list view.If you’re in Outlook desktop and still can’t see it, check under More commands (…) in the ribbon, or go to Home → Apps → My Add-ins to confirm CoreGPT is enabled.
I see the icon but the panel won't open
I see the icon but the panel won't open
Try these steps:
- Refresh the page (OWA) or restart Outlook (desktop)
- Sign out of CoreGPT and sign back in
- Disable and re-enable the add-in from Manage Add-ins in Outlook settings
I'm on classic Outlook and can't find it
I'm on classic Outlook and can't find it
In classic Outlook, the button appears in the ribbon under the Home tab when reading an email. If you can’t see it, click the … (More commands) button at the end of the ribbon — it may be hidden due to screen width.
The panel opened but looks blank
The panel opened but looks blank
This usually means the add-in needs a moment to load. Wait 5–10 seconds and refresh. If it stays blank, sign out and back in from the CoreGPT panel.
Next steps
Explore all Outlook features
See everything CoreGPT AI for Outlook can do — drafting, tone improvement, translation, and more.
Pin the add-in
Keep the panel open as you switch between emails — no need to reopen it each time.


