> ## Documentation Index
> Fetch the complete documentation index at: https://help.coregptapps.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pin the Add-in

> Keep CoreGPT AI for Outlook open as you switch between emails. Pinning the panel means the AI context updates automatically — no need to reopen it each time.

## Why Pin the Add-in?

By default, the CoreGPT AI panel closes when you navigate away from an email. Every time you open a different email, you need to reopen it manually.

When you **pin** the panel, it stays open as you move through your inbox. The **Selected email** context updates automatically each time you click on a new email — so the AI always has the current message ready without any extra steps.

**Benefits of pinning:**

* Panel stays open across all emails
* Selected email context refreshes automatically on every switch
* No need to reopen the add-in each time
* Faster workflow when processing multiple emails in a row

## How to Pin — Outlook on the Web

<Steps>
  <Step title="Open any email">
    Click on an email in your inbox to open it.
  </Step>

  <Step title="Open CoreGPT AI for Outlook">
    Click the **CoreGPT AI for Outlook** icon in the toolbar or apps bar at the top of the email.
  </Step>

  <Step title="Pin the panel">
    Click the **pin icon** (📌) in the top-right corner of the panel. The icon will turn solid/highlighted to confirm it is pinned.
  </Step>

  <Step title="Navigate freely">
    Click through your inbox. The panel stays open and the selected email updates with each click.
  </Step>
</Steps>

## How to Pin — New Outlook (Desktop)

<Steps>
  <Step title="Open any email">
    Click on an email to open it in the reading pane.
  </Step>

  <Step title="Open CoreGPT AI for Outlook">
    Click the **CoreGPT AI for Outlook** icon in the ribbon or the apps menu.
  </Step>

  <Step title="Pin the panel">
    In the add-in panel, click the **pin icon** (📌) to keep it open. Once pinned, the panel will remain visible as you switch emails.
  </Step>
</Steps>

## How to Pin — Classic Outlook (Desktop)

<Steps>
  <Step title="Open any email">
    Double-click an email to open it in its own window, or select it in the reading pane.
  </Step>

  <Step title="Open CoreGPT AI for Outlook">
    In the ribbon, click **CoreGPT AI for Outlook** under the Home or Message tab.
  </Step>

  <Step title="Pin the panel">
    Click the **pin icon** (📌) at the top of the task pane to pin it. The pane will now stay visible as you navigate.
  </Step>
</Steps>

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="Does pinning affect performance?">
    No — the panel stays open but only processes a new email when you send a message to the AI.
  </Accordion>

  <Accordion title="Will the pin setting be remembered?">
    Yes. Once pinned, Outlook remembers the preference and the panel opens automatically the next time you open Outlook.
  </Accordion>

  <Accordion title="How do I unpin it?">
    Click the pin icon again in the panel header to unpin. The panel will return to its default behavior and close when you navigate away.
  </Accordion>
</AccordionGroup>

## Next Steps

<Columns cols={2}>
  <Card title="Selected Email Context" icon="envelope" href="/microsoft-365/outlook/selected-email">
    See exactly what the AI receives when you have an email open.
  </Card>

  <Card title="Back to Outlook features" icon="inbox" href="/microsoft-365/outlook">
    Explore all CoreGPT AI for Outlook features.
  </Card>
</Columns>