> ## Documentation Index
> Fetch the complete documentation index at: https://help.coregptapps.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CoreGPT AI for Outlook

> Draft emails faster and summarize long threads with AI. Keep communication moving with CoreGPT AI for Outlook. Email drafting, thread summarization, tone improvement.

## Draft Emails Faster with AI

Write better emails in less time. CoreGPT AI for Outlook helps you draft messages, summarize threads, and keep communication moving — all without leaving your inbox.

## Key Features

### GPT Chat Assistant

An AI agent that works with your selected email content. Select any email or text and ask the assistant to help you with custom requests or use pre-built actions.

**What you can do:**

* Ask custom questions about your email
* Summarize emails in bullet points
* Draft professional replies
* Extract key action items
* Translate emails to any language
* Make emails more concise and clear
* Improve tone and professionalism
* Generate subject lines
* Create follow-up messages

<img src="https://mintcdn.com/shhapps/DWcZCtvr0uIGGRpg/images/microsoft-365/outlook/gpt-chat-assistant.png?fit=max&auto=format&n=DWcZCtvr0uIGGRpg&q=85&s=fd8e8fee3b9fdea936111374e7713db8" alt="GPT Chat Assistant in action" width="317" height="794" data-path="images/microsoft-365/outlook/gpt-chat-assistant.png" />

### Thread Summarization

Instantly summarize long email conversations to understand key points without reading every message.

**What you can do:**

* Summarize email threads in bullet points
* Extract key decisions and agreements
* Identify action items and deadlines
* Understand context quickly
* Catch up on conversations efficiently

## Common Use Cases

### Professional Communication

1. Draft important emails
2. Rewrite for professional tone
3. Review before sending
4. Archive for reference

### Email Management

1. Summarize long threads
2. Extract key decisions
3. Identify action items
4. Respond efficiently

### Customer Communication

1. Draft customer emails
2. Rewrite for appropriate tone
3. Ensure clarity and professionalism
4. Maintain brand voice

### Meeting Follow-ups

1. Draft meeting summaries
2. List action items
3. Assign responsibilities
4. Send to team

## How to Use

<Steps>
  <Step title="Select your email">
    Click on an email to open it, or start composing a new email.
  </Step>

  <Step title="Open GPT Chat Assistant">
    Click the **GPT Chat Assistant** icon in the email panel.
  </Step>

  <Step title="Ask a question or request">
    Type a custom question in the chat box (e.g., "What are the main points?" or "Make this more professional")
  </Step>

  <Step title="Review the result">
    The assistant will process your selected email and provide results in the chat panel.
  </Step>

  <Step title="Copy or refine">
    Click **Copy** to copy the result, or ask follow-up questions to refine it before copying.
  </Step>
</Steps>

## Tips & Best Practices

<Columns cols={2}>
  <Card title="Use Pre-built Actions First" icon="zap">
    Start with pre-built actions for common tasks. They're optimized for email workflows.
  </Card>

  <Card title="Ask Follow-up Questions" icon="comment">
    The chat assistant remembers context. Ask follow-up questions to refine results without re-selecting text.
  </Card>

  <Card title="Be Specific in Custom Requests" icon="edit">
    Instead of "Improve this," try "Make this more concise" or "Rewrite in a friendly tone."
  </Card>

  <Card title="Always Review Before Sending" icon="check">
    Always review AI-generated emails before sending. Make sure they match your voice and intent.
  </Card>
</Columns>

## Example Requests

**For Summaries:**

* "Summarize this email in 3 bullet points"
* "What are the key decisions in this thread?"
* "Extract all action items and deadlines"

**For Drafting:**

* "Draft a professional reply to this email"
* "Write a follow-up email about the project delay"
* "Create a thank you email for this message"

**For Improvement:**

* "Make this email more concise"
* "Rewrite this in a friendly tone"
* "Improve the clarity of this draft"

**For Translation:**

* "Translate this to Spanish"
* "Convert this email to French"
* "Translate to German and maintain professional tone"

## Troubleshooting

<AccordionGroup>
  <Accordion title="The assistant isn't giving me what I want">
    Be more specific in your request. Instead of "Improve this," try:

    * "Make this more concise"
    * "Rewrite in a professional tone"
    * "Simplify the language"
  </Accordion>

  <Accordion title="The summary is missing details">
    Ask for a more detailed summary:

    * "Give me a detailed summary with all key points"
    * "Extract every action item and deadline"
    * "Summarize in 5-7 bullet points instead"
  </Accordion>

  <Accordion title="The chat assistant won't open">
    Try these steps:

    1. Refresh your browser
    2. Sign out and sign back in
    3. Clear your browser cache
    4. Try a different browser
  </Accordion>

  <Accordion title="Can I use the assistant while composing?">
    Yes! Open the assistant while composing a new email and ask it to help draft, improve, or translate your message.
  </Accordion>
</AccordionGroup>

## Email Best Practices

**Good email practices:**

* ✅ Clear subject line
* ✅ Appropriate greeting
* ✅ Concise message
* ✅ Clear call-to-action
* ✅ Professional closing

## Privacy & Security

Your emails are safe:

* We never store your emails or content
* All processing is encrypted
* Your data stays in your Outlook account
* We don't use your emails to train models

## Next Steps

<Columns cols={2}>
  <Card title="Explore Other Microsoft 365 Apps" icon="compass" href="/microsoft-365/onenote">
    Learn about CoreGPT AI for Word, Excel, PowerPoint, OneNote, and Teams.
  </Card>

  <Card title="Get Help" icon="question" href="/help-support/faq">
    Find answers to common questions.
  </Card>
</Columns>