> ## Documentation Index
> Fetch the complete documentation index at: https://help.coregptapps.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Your Subscription

> How to cancel a CoreGPT subscription, update your card, download invoices or change plans, for single-app plans and Microsoft 365 or Google Workspace plans.

You can cancel, change your card or download invoices at any time. All payments are handled by Stripe, so every change happens on a secure Stripe page.

> [!NOTE]
>
> **Uninstalling an app does not cancel your subscription.** Cancel it with one of the steps below first, then uninstall if you want to.

## The quickest way: your CoreGPT dashboard

The dashboard shows every plan you pay for, in one place.

**1. Open the dashboard**

Go to [coregptapps.com/dashboard](https://coregptapps.com/dashboard).

**2. Sign in with the same account you use in the app**

Choose **Continue with Microsoft** or **Continue with Google** and pick the email address you signed in with in the app. A different email shows a different account.

**3. Go to Billing**

Click **Billing** in the menu. If you use both suites, pick **Microsoft 365** or **Google Workspace** with the switcher at the top.

**4. Open your plan in Stripe**

* **Microsoft 365 or Google Workspace plan**: click **Manage billing**.
* **Single-app plan** (for example only Word or only Gmail): find it under **Your single-app plans** and click **Manage**.

**5. Make the change**

On the Stripe page you can **cancel your plan**, **update your card**, switch to a smaller plan and download past **invoices**.

## From inside the app

If you'd rather not leave the app:

**Word, Excel, PowerPoint, OneNote, Outlook**

1. Open CoreGPT in the app.
2. Open the menu and go to **Settings**.
3. Click **Manage Subscription**. A Stripe page opens in your browser.
4. If Stripe asks for your email, enter the email you paid with. Stripe emails you a sign-in link; open it to see your subscription.
5. Click **Cancel subscription**, or update your payment details.

**Docs, Sheets, Slides, Forms**

1. Click **Extensions** → **GPT for Google Workspace™** → **🚀 Launch GPT**.
2. Open the menu and go to **Settings**.
3. Click **Manage Subscription** and continue on the Stripe page as above.

**Gmail, Drive, Calendar**

1. Open CoreGPT from the side panel on the right.
2. On the home card, click **Manage subscription** to see your account and plan.
3. Click **Manage subscription** again to open the Stripe page, and continue as above.

On a **Microsoft 365 or Google Workspace plan**, the app shows your plan card instead. Click **Manage on dashboard** to open the dashboard already signed in, then follow the dashboard steps above.

## What happens when you cancel

* **You keep your plan until the end of the period you already paid for.** The app and the dashboard show the date it ends.
* **Nothing is charged after that.** When the period ends, your account goes back to the free plan.
* **Top-up credits you bought stay on your account.** They never expire.
* **Changed your mind?** Before the end date, open the same Stripe page and renew the plan.

## Common questions

> **I cancelled but I can still use my plan**
>
> That's expected. A cancelled plan stays active until the end of the period you paid for, then stops. You won't be charged again.

> **I don't see my subscription in the dashboard**
>
> You're probably signed in with a different email than the one you use in the app. Sign out (top right), then sign in again with the right account. You can also use **Manage Subscription** inside the app, which works with the email you paid with.

> **Stripe says it can't find my email**
>
> Enter the exact email used at checkout. It's on your payment receipt from Stripe. If you can't find it, email [support@coregptapps.com](mailto:support@coregptapps.com) from that address and we'll cancel it for you.

> **I'm on a team plan. How do I cancel?**
>
> Only the person who pays for the team (the owner) can cancel or change it. Team members can leave the team instead: go to **Team** in the dashboard and click **Leave team**. See [Team plans](/getting-started/teams.md).

> **I pay for several single-app plans. Can I combine them?**
>
> Yes. A [Microsoft 365 or Google Workspace plan](/getting-started/plans-and-credits.md) covers every app in that suite. When you upgrade, your single-app plans in that suite are replaced and the unused part of what you paid is credited toward the new plan.

> **Can I get a refund?**
>
> Email [support@coregptapps.com](mailto:support@coregptapps.com) from the email you paid with and tell us which plan it's about. We'll look into it.

> **How do I get an invoice?**
>
> Open **Billing** in the dashboard and scroll to **Invoices**, or download them from the Stripe page.

## Need help?

> **[Contact support](/help-support/contact.md)**
>
> Can't cancel or something looks wrong? We'll sort it out.


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