> ## Documentation Index
> Fetch the complete documentation index at: https://help.coregptapps.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions

> Find answers to common questions about ChatGPT for Google Workspace and Microsoft 365 apps. Installation, features, pricing, privacy, and troubleshooting.

## General Questions

<AccordionGroup>
  <Accordion title="What is ChatGPT for Google Workspace and the Microsoft 365 apps?">
    These are AI assistants that work inside your favorite productivity apps — Google Docs, Sheets, Slides, Forms (via ChatGPT for Google Workspace), Outlook, Word, Excel, PowerPoint, OneNote, and Teams (via individual Microsoft 365 apps). They help you write better, analyze data, summarize content, and more — without leaving your app.
  </Accordion>

  <Accordion title="How much do these apps cost?">
    They offer a free trial with no credit card required. You can try all features immediately after installation. Pricing for paid plans varies by app and usage.
  </Accordion>

  <Accordion title="Do I need a credit card to get started?">
    No! ChatGPT for Google Workspace and the Microsoft 365 apps are completely free to try. No credit card required. Start your free trial immediately after installation.
  </Accordion>

  <Accordion title="Which apps are supported?">
    * **Google Workspace**: Docs, Sheets, Slides, Forms (all use ChatGPT for Google Workspace)
    * **Microsoft 365**: Outlook, Word, Excel, PowerPoint, OneNote, Teams
  </Accordion>

  <Accordion title="Are these apps available on mobile?">
    Currently available on web versions of Google Workspace and Microsoft 365 apps. Mobile support is coming soon.
  </Accordion>

  <Accordion title="What languages are supported?">
    These apps work in 100+ languages, including English, Spanish, French, German, Chinese, Japanese, Arabic, and many more.
  </Accordion>
</AccordionGroup>

## Installation & Setup

<AccordionGroup>
  <Accordion title="How do I install these apps?">
    Installation takes 3 simple steps:

    1. Open your app (Google Docs, Sheets, Outlook, etc.)
    2. Go to Extensions/Apps → Get Add-ons
    3. Search for the app name and click Install

    See our [Installation Guide](/getting-started/installation) for detailed steps per app.
  </Accordion>

  <Accordion title="Do I need admin approval to install these apps?">
    Some organizations require admin approval for third-party apps. Contact your IT department to approve ChatGPT for Google Workspace and the Microsoft 365 apps. Once approved, you can install them normally.
  </Accordion>

  <Accordion title="I'm getting a permission error. What should I do?">
    The app needs permission to access your documents. Click **Grant permissions** and allow access to:

    * Read and modify your documents
    * Display content in sidebars/panels

    This is required for the app to work properly.
  </Accordion>

  <Accordion title="The add-on won't open. What should I do?">
    Try these steps:

    1. Refresh your browser or app
    2. Sign out and sign back in
    3. Clear your browser cache
    4. Try a different browser

    If the issue persists, contact support.
  </Accordion>

  <Accordion title="I don't see the app in the add-ons list">
    Make sure you're searching in the correct marketplace:

    * **Google Workspace**: Use the Google Workspace Marketplace and search for "ChatGPT for Google Workspace"
    * **Microsoft 365**: Use the Microsoft AppSource and search for the specific app name
  </Accordion>
</AccordionGroup>

## Features & Usage

<AccordionGroup>
  <Accordion title="How do I use these apps?">
    Basic steps:

    1. Select text or content you want help with
    2. Open the app (Extensions → App Name → Launch)
    3. Choose an action (Rewrite, Summarize, Translate, etc.)
    4. Review the result and insert if you like it

    See our [First Steps Guide](/getting-started/first-steps) for more details.
  </Accordion>

  <Accordion title="What can these apps do?">
    They can:

    * ✅ Write and rewrite content
    * ✅ Summarize documents and conversations
    * ✅ Translate to 100+ languages
    * ✅ Generate outlines and ideas
    * ✅ Analyze data
    * ✅ Improve tone and clarity
    * ✅ Generate formulas and code
    * ✅ Create reports and summaries
  </Accordion>

  <Accordion title="How long does it take to get results?">
    Most results appear in 2-5 seconds. Complex requests may take a bit longer. If it takes more than 10 seconds, try refreshing and trying again.
  </Accordion>

  <Accordion title="How do I change the language?">
    You can change the app interface language through the language selector:

    1. Open the CoreGPT app in your document
    2. Look for the language dropdown menu (usually shows current language like "English")
    3. Click the dropdown to see all available languages
    4. Search for your language by typing (e.g., "Spanish", "Français", "中文")
    5. Click to select your preferred language

    The app interface will change to your selected language immediately. The app supports 20 languages including English, Spanish, French, German, Chinese, Japanese, Russian, Arabic, Hindi, Portuguese, Italian, Dutch, Polish, Czech, Turkish, Vietnamese, Thai, Indonesian, Korean, and Hebrew.
  </Accordion>
</AccordionGroup>

## Privacy & Security

<AccordionGroup>
  <Accordion title="Is my data safe with CoreGPT?">
    Yes. Your data is completely safe:

    * We never store your documents or content
    * All processing is encrypted
    * Your data stays in your account
    * We don't use your content to train models
  </Accordion>

  <Accordion title="Does CoreGPT store my documents?">
    No. We never store your documents, emails, spreadsheets, or any of your content. All processing happens in real-time and nothing is saved.
  </Accordion>

  <Accordion title="Who has access to my content?">
    Only you. Your content stays in your account. CoreGPT processes it securely but never stores or shares it.
  </Accordion>

  <Accordion title="How is my data encrypted?">
    All communication between your app and CoreGPT is encrypted using industry-standard SSL/TLS encryption. Your data is protected in transit and at rest.
  </Accordion>
</AccordionGroup>

## Account & Billing

<AccordionGroup>
  <Accordion title="How do I upgrade to a paid plan?">
    You can upgrade directly from the CoreGPT sidebar in your app. Click **Upgrade** and choose your plan. You'll have access to premium features immediately.
  </Accordion>

  <Accordion title="Can I cancel my subscription anytime?">
    Yes. You can cancel your subscription anytime from your account settings. You'll have access until the end of your billing period.
  </Accordion>

  <Accordion title="How do I change my billing information?">
    You can update your billing information in your account settings.
  </Accordion>

  <Accordion title="Can I get an invoice?">
    Yes. You can also download invoices from your account settings.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="The results don't look right">
    Try being more specific in your request:

    * Instead of "Make it better," try "Rewrite in a professional tone"
    * Instead of "Summarize," try "Summarize in 2-3 sentences"
    * Provide more context about what you want
  </Accordion>

  <Accordion title="I'm getting an error message">
    Common errors and solutions:

    * **"Permission denied"**: Grant CoreGPT permission to access your document
    * **"Network error"**: Check your internet connection
    * **"Quota exceeded"**: You've reached your usage limit for the month

    Contact support if the error persists.
  </Accordion>
</AccordionGroup>

## Uninstalling

<AccordionGroup>
  <Accordion title="How do I uninstall these apps?">
    You can uninstall ChatGPT for Google Workspace and the Microsoft 365 apps from your account at any time. See our [Uninstall Guide](/help-support/uninstall) for step-by-step instructions for each app.
  </Accordion>
</AccordionGroup>

## Still Have Questions?

<Card title="Contact Support" icon="envelope" href="/help-support/contact">
  Can't find the answer? Contact our support team for help.
</Card>