> ## Documentation Index
> Fetch the complete documentation index at: https://help.coregptapps.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

> Get help from CoreGPT Apps support team. Email support, contact information, and response times.

## Get Help from Our Support Team

We're here to help! Whether you have questions, need technical support, or want to share feedback, we'd love to hear from you.

## Contact Methods

### Email Support

**Email**: [support@coregptapps.com](mailto:support@coregptapps.com)

**Response time**: We typically respond within 24 hours on business days.

**What to include in your email:**

* Your name and email address
* Which app you're using (Docs, Sheets, Outlook, etc.)
* A clear description of your issue
* Steps to reproduce the problem
* Any error messages you received
* Your browser and operating system

### Chat Support

Available during business hours:

* Click the Support link in the CoreGPT sidebar
* Or visit our [website](https://coregptapps.com) for live chat

## Common Support Topics

### Installation Help

If you're having trouble installing CoreGPT:

* See our [Installation Guide](/getting-started/installation)
* Check the [Troubleshooting](/help-support/troubleshooting) page
* Contact support if you need additional help

### Feature Questions

If you have questions about how to use CoreGPT:

* See our [First Steps Guide](/getting-started/first-steps)
* Check the product-specific guides (Docs, Sheets, etc.)
* See the [FAQ](/faq) page

### Technical Issues

If you're experiencing technical problems:

* See the [Troubleshooting](/troubleshooting) page
* Check your internet connection
* Try clearing your browser cache
* Contact support if the issue persists

### Billing & Account

If you have questions about billing or your account:

* Check the [FAQ](/faq) for billing questions
* Visit your account settings
* Contact support for account-specific issues

### Feedback & Feature Requests

We'd love to hear your ideas! You can:

* Submit feature requests through the CoreGPT sidebar **Feature request** link
* Email us at [support@coregptapps.com](mailto:support@coregptapps.com)

## Response Times

**Email Support**: 24 hours (business days) \
**Support Portal**: 24/7 access to knowledge base

## Before You Contact Support

Please check these resources first:

<Columns cols={2}>
  <Card title="FAQ" icon="question" href="/help-support/faq">
    Find answers to common questions.
  </Card>

  <Card title="Troubleshooting" icon="wrench" href="/help-support/troubleshooting">
    Solve common issues yourself.
  </Card>

  <Card title="Installation Guide" icon="rocket" href="/getting-started/installation">
    Step-by-step installation help.
  </Card>

  <Card title="First Steps" icon="sparkles" href="/getting-started/first-steps">
    Learn how to use CoreGPT.
  </Card>
</Columns>

## Urgent Issues

If you're experiencing a critical issue:

1. **Try the troubleshooting steps** first
2. **Email support** with "URGENT" in the subject line
3. **Include all relevant details** (app, browser, error message, etc.)
4. **Check your email** for our response

We prioritize urgent issues and will respond as quickly as possible.

## Feedback & Suggestions

We're always improving CoreGPT. We'd love to hear:

* Feature ideas
* Improvement suggestions
* What you love about CoreGPT
* What could be better

**Send feedback to**: [support@coregptapps.com](mailto:support@coregptapps.com)

## Privacy & Security

When you contact support:

* Your information is kept confidential
* We never share your data with third parties
* Your support tickets are encrypted
* We comply with data protection laws

## Thank You!

We appreciate your patience and feedback. CoreGPT is better because of users like you!

***

**Have a question not answered here?** Email us at [support@coregptapps.com](mailto:support@coregptapps.com) and we'll be happy to help!